Return Policy

Return Policy:

At Mr.Phone, we are committed to providing our customers with products of the highest quality. To ensure a smooth shopping experience, please take note of our return policy:

  • No Returns: We do not accept returns on any items. WE DO NOT TAKE RESPONSIBILITY FOR ANY STOLEN DELIVERED PACKAGES! 

 

  • Exchange Policy: We offer exchanges only in the following cases:
  1. Defective Item: If the product you received is defective, we will gladly exchange it for a new one.
  2. Incorrect Item: In the rare event that you were sent a different item than what you ordered, we will promptly exchange it for the correct item.

To initiate an exchange, please contact our customer service team at INFO@MRPHONEREPAIRSHOP.COM  within 1 day of receiving your order. Please provide your order number and a detailed description of the issue.

Thank you for choosing Mr.Phone. We appreciate your understanding and cooperation."

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