Return Policy

Return Policy:

At Mr.Phone, we are committed to providing our customers with products of the highest quality. To ensure a smooth shopping experience, please take note of our return policy:

• No Returns: We do not accept returns on any items.
• Exchange Policy: We offer exchanges only in the following cases:
  • Defective Item: If the product you received is defective, we will gladly exchange it for a new one.
  • Incorrect Item: In the rare event that you were sent a different item than what you ordered, we will promptly exchange it for the correct item.

To initiate an exchange, please contact our customer service team at 513-525-6217  within 1 day of receiving your order. Please provide your order number and a detailed description of the issue.

Thank you for choosing Mr.Phone. We appreciate your understanding and cooperation."